Launched in 2012 as Australia’s first web-based client case management software for a broad spectrum of service providers, the product had its origins in case management solutions that Redbourne had developed for government agencies over ten years earlier.

Since 2001 Redbourne has administered the Queensland Illicit Drug Diversion Initiative (QIDDI) on behalf of Queensland Health when it was first introduced. In this time, Redbourne has coordinated assessment and education sessions for over 100,000 clients diverted from police, court and youth justice services.

In 2006, Redbourne worked with Queensland Health to commercialise their Alcohol and other Drug Case Management system. redADMS was born and enhanced with a web portal application to track, collect and report client and treatment data. In 2012 redADMS was placed with rediCASE.

Today it is used by a broad range of service providers and aiding those in recent years that have had to amalgamate their service offerings due to government reforms and initiatives aimed at improving capacity, efficiencies, client results and reporting outcomes.

Being an easy-to-use web-program rediCASE provides extensive functionality and flexibility to suit the diverse needs of health and community service providers. Its comprehensive drop down menus make fast work of documenting client case notes and capturing data for state and federal reporting requirements and the tracking of outcomes.

Developed for Australian conditions by an Australian company renowned for their service and support, rediCASE delivers an exceptional software practice platform for case workers and allied health professionals.