“rediCASE has benefitted not just our staff but also our clients,’ claims Gail. “Because we can share client information across sites, if a client shows up in one location and then moves to another they don’t have to fill in a new profile form or treatment history. Our staff are saved from doing unnecessary data entry and it saves us the headache of having duplicate files within the organisation.
“rediCASE is on my laptop, whatever site I go to, wherever I am, even working from home,” said Gail.
“Going paperless has been the best thing ever. We don’t have to worry about misplaced files lying around, confidentiality issues. It’s all secure and available to those with access permission.
“Because Redbourne has worked with government agencies to ensure the Alcohol and Other Drug National Minimum Data Set (NMDS & MDS) measurements are built into the system, it means we can pull our reports directly from rediCASE.
If we didn’t have rediCASE we would have to do duplicate data entry to report funding to government,” added Gail.
“This is a massive time saving for us, saving us approximately 20 minutes per client.
“On top of that we have other reporting requirements. We are part of funding arrangements that include more than one funding source. We have to collect data and report separately to these four sources. rediCASE has helped simplify this data collection.”