For many years rediCASE has been used by health and community based service providers for ongoing community and day-based programs, and, in recent years, by residential treatment providers.

While there are many commonalities to the way client case information is recorded and reported there are some unique requirements for each type of service provider.

One of the biggest of these being that community and day-based programs are typically fully government funded, where as residential treat providers often have little choice but to charge some fee to cover additional costs of such programs, i.e. accommodation and food.

> rediCASE now enables users to manage finance transactions for client payments

Residential providers also have to manage allocation of bed availability and waitlists. While waitlist is a requirement of other providers, it is a crucial need for residential facilities, many of which often have wait lists up to 2 years long. This is a desperate situation for those people waiting. In light of this, it is key that there are no duplicate bookings in the system, no double booking of a bed that could go to some other needy persons.

-> rediCASE now enables users to manage bed allocations. Plus, the program has been developed to reduce the likelihood of duplicate wait list records.

For treatment providers using rediCASE they gain these benefits as well as all the other benefits that come with managing client records, tracking treatment plans, and reporting outcomes, funding and data metrics, said Mali Sengupta, rediCASE Product Manager.

First introduced into Australia around 40 years ago, residential programs are proving hugely successful.

ONE80TC’s Residential Program based in the Blue Mountains outside of Sydney helps young men to break the cycle of life controlling drug and alcohol addictions and to rebuild their lives with a positive attitude, responsibility and trust.

In June 2012, Dr Danuta Chessor, Lecturer at University of Western Sydney, conducted an independent evaluation of ONE80TC Residential Program focused on examining the treatment outcomes across 4 key areas.

Her findings: “This program is clearly successful.” Further, “This program deserves to be appropriately financed and supported so that more men in need can a find a path to recovery and wellness. Finances need to be gained externally … as a matter of urgency”.

“Redbourne hopes that by providing software to under pin treatment, reporting and need identification, such as wait lists times and bed availability at residential treatment facilities, will pave the way for greater funding of such important programs,” Mali said.



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