rediCASE, the Redbourne Group’s popular case management software used by a number of Australian Community Health Service Providers and PHNs has received some key improvements to enhance the products usability in the latest release to subscription clients.

Mobile Compatibility

rediCASE now renders well in any device, including Tablets and Smart Phones, responding to the user interface of that platform. This is an important update for a number of reasons, said rediCASE product manager, Mali Sengupta. For those working in a counselling/outreach environment away from desks it makes data collection far less intrusive, replacing notepads used in times gone by, and saving frontline staff the need to re-enter hand-written notes. For administrators and managers, it makes it easier to check referrals or key data, such as bed usage for residential centres, on the go.

Outlook Calendars

With the majority of Australian community health agencies and PHNs using Microsoft Office, having Outlook calendar integration is an important feature, speeding booking processes and enhancing professionalism.

With the latest release of rediCASE, appointments made in the system get automatically pushed to Outlook Calendars for counsellors and clients.

Government Reporting Requirements

The newest release of rediCASE also includes updating data collection sets and processes for Victorian AOD clients to comply with the new Victorian Alcohol and Drug Collection (VADC) reporting requirements.

Continuous improvement and complying with federal and state reporting regulations are important to us, said Mali. Having a system that takes care of reporting and compliances saves our clients time and money in reporting and paves the way for ongoing funding. It is one of the things that clients can count on us for and what makes rediCASE such a powerful case management solution.



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