Redbourne’s rediCASE case management software now supports the new Victorian Alcohol and Drug Collection (VADC) reporting requirements, with Redbourne recommendations leading to modifications to the VADC specifications for the benefit of the sector.

According to Mali Sengupta, Redbourne’s rediCASE product manager, “having our product comply to the latest government regulations is important to us and our clients. When our developers dived into the required modifications they made some discoveries and subsequent recommendations to the Victorian department on some business rules and data capturing scenarios, which were adopted, resulting in an updated VADC specification.

“We are delighted to work closely with government agencies in this way and appreciate the recognition of our knowledge of and commitment to the AOD sector,” she said.

A new requirement by the Victorian Department of Health & Human Services — VADC — streamlines the former Alcohol and Drug Information System (ADIS) process to reflect the current services delivered, as well as simpler reporting of that data to the department. The new approach to data collection will allow the sector to develop a better understanding of how clients travel through treatment services.

For rediCASE clients on subscription the system will automatically display the new VADC items for them. As well, Redbourne is rolling out a train the trainer option for large sites that need to train a number of staff. On top of this, Redbourne also offers remote in-system training sessions to rediCASE subscription clients. These sessions cover intake, comprehensive and self completion — new government stipulated collection forms that replace existing Turning Point forms.

“As is Redbourne’s development philosophy, the changes have been incorporated in a way that is self-explanatory, which helps services to capture and report valid data,” said Mali.

Validation messages linked with VADC fields reduce user error making reports free of any errors and valid when sent to the department. This highlights the robustness and intuitiveness of the rediCASE program, said Mali.

Other new features

In updating rediCASE to comply with VADC, Redbourne also did a major user interface refresh as part of our ongoing system improvement plans to future proof the system, said Mali.

Mobile support and integration were a key aspects of the update with rediCASE now rendering well in any device (i.e. tablets, mobile, phone etc.) and with new Outlook Calendar support, appointments booked in rediCASE gets pushed to nominated Outlook calendars.



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