User training

rediCASE has been designed to be simple and intuitive to use

rediCASE has been designed to be simple and intuitive to use. There are a number of ways you can learn how to use the software

  • A user manual, detailed support materials including Tip Sheets

  • A 1 on 1 training session tailored to your specific requirements via remote access to your computer

  • Training can be via video link or phone, whichever is best suited to your organisation’s needs

  • Additional onsite training sessions are available at reasonable rates. Contact us for details once you know your requirements.

Customer support

Extensive customer service and unlimited support tailored for your unique needs.

Our rediCASE Support Desk is a team of specialists who understand the Health and Community Sectors, intimately know how rediCASE Case Management Software works plus they actually like to answer questions and help customers.

A highly-rated 1800 783 336 help desk provides telephone support during business hours Monday to Friday from 9 am to 5 pm (AEST Brisbane).

Support via the web is provided through email and we respond to these within 24 hours, just email: redicase@redbourne.com.au

rediCASE Support Team
Community Support Program

Are you a small non-profit organisation?

You might be eligible for our Community Support Program – developed to support small community organisations with financial challenges when it comes to securing quality software programs.

Start making difference today!

We’ve empowered thousands to make a difference with rediCASE.