Client data management

Manage client data with ease.

Powerful and comprehensive client management tool for nonprofit, health and community services – used by thousand of users everyday.

  • Easily capture, record and maintain client records with accuracy and security.

  • Easily access and share clients data across programs and services within your organisation.

  • Reduce paperwork and avoid duplicated or error client records.

  • Secure access to your client data from any location at any time. All you need is access to the Internet.
Case and program management

From data to case and program.

Powerful and comprehensive tool for efficient case and program management that can make impact.

  • Easily capture, record and track case plans, programs, incidents, assessments, and outcomes with personal touch.

  • Transform case plans based on high-quality and precise evidence for better health and community care.

  • Easily design programs to meet basic needs for individuals and communities.

  • Case and treatment management records are created for your specific programs and sectors

  • Easily record service contacts, case notes and outcome tools in rediCASE.
Waitlist & referral management

Streamline intake management with precision.

Efficiently manage and track waitlists, ensuring a smooth flow of intakes and referrals.

  • Track your clients’ journey on the waitlist, from inquiry to assessment to assignment to an episode (Case File).

  • Assign clients, both new and existing, to waitlists for specific programs and/or locations.

  • Prioritise, record referral organisations, reasons for referral, and track wait time duration. Additionally, record contact dates/times with clients and store electronic forms in the ‘Waitlist Forms’ area, seamlessly pushing captured client information into their file.

Client engagement & communication

Better communication, better partnership.

A robust and comprehensive tool from correspndence, video call (telehealth), to secure messaging.

Document management

Electronic document
management system at its finest.

Easily create, store, control and manage documents electronically within all-in-one secure platform.

  • Our rediDOCS electronic document management system (EDMS) – part of Redbourne Group, simplifies document creation, storage, control, and management electronically.

  • Enjoy advanced form, report, and survey building features with drag-and-drop functionality for easy customisation.

  • Reduce paper, file duplication, and storage requirements with rediDOCS, improving efficiency and compliance.

Community engagement

Built for better community engagement.

Powerful and comprehensive tool for effective community engagement activities, participants, and vounteers.

  • Easily ollect information on community engagement activities such as health promotion or education presentations without the need to register individual clients.
  • Collect reportable information on counts of activity, duration, staff involved, target audience, resources used, and participants.

Outcome Measurement

Better outcome measures, better evidence-based decisions.

Making the positive impacts with the right assessment and outcome measurement tools – rediCASE got you covered.

  • Complete screeners such as K10, DASS21, AUDIT, IRIS, HoNOS, Client Satisfaction Questionnaire, etc.

  • Collect full questionnaire data or total scores for clients and produce customisable reports and automatic “matched pair” reports to demonstrate progress within the client journey.

  • Record a variety of specific data sets: medications; legal, past offences, convictions, bail conditions, reporting to police; mental health; alcohol and drug; health and observations.
  • Specific data sets can be customised by rediCASE at extra costs.
Reports

Reporting made accurate and easy.

Our smart reporting tools help you generate standard reports that meet government regulations or customise reports to fit your needs.

  • rediCASE includes inbuilt mandatory data sets for some health sectors, as well as large variety of inbuilt State, Territory, and Australian Government compliant and standard reports.
  • Create outcome and statistical report easily using real-time data and quickly export to excel or print as required.

  • Ensure mandatory fields are completed before an entry can be saved.
  • Leverage smart technology to build custom queries for specific report generation, allowing flexibility in data analysis.

  • Utilise the flexible Report Builder to extract regular templated and ad-hoc reports, pulling data from various parts of the system.

We deliver flexible case management solution.

rediCASE is an advanced case management system developed in Australia specifically designed for the needs of service providers and treatment facilities caring for drug, alcohol and mental health clients and a growing list of other health and community service-type programs. As such it is highly flexible and scalable software solution.

Developed with Experts
Flexibility

Your needs, our solutions.

Can’t find what you’re looking for? Let us configure it for you. It all begins with understanding your unique requirements.

Step 1: Contact rediCASE

Simply reach out to us by filling out the contact form on our website.

Step 2: Discuss your needs

Our team will contact you to understand your specific case management system requirements and needs.

Step 3: Configuration

rediCASE will configure a tailored system that serves your unique workflows and ensures all your needs are met.

Start making difference today!

We’ve empowered thousands to make a difference with rediCASE.